Leading Customer Loyalty
Excelerators
Huddle 1 - Leading Loyalty
Huddle 2 - Empathy
Huddle 3 - Make a Human Connection
Huddle 4 - Listen to Learn
Huddle 5 - Responsibility
Huddle 6 - Discover the Real Job to be Done
Huddle 7 - Follow-Up to Strengthen the Relationship
Huddle 8 - Generosity
Huddle 9 - Share Insights Openly
Huddle 10 - Surprise with Unexpected Extras
Huddle 11 - Your Loyalty Legacy
Insights
The Car Charger
The Hidden Story
A Little Extra
Kanyon
The Human Connection Parts 1 and 2
The Button
A Legacy of Loyalty